Concept of Health Care Organisation in Singapore

Question: Discuss about the Concept of Health Care Organisation in Singapore. Answer: Introduction The population of Singapore has reached up to 5.2 million and it has captured the significant position in widely covered healthcare system. After the independence in 1965, the health care centre in Singapore started the mass-inoculation program for fighting against the tropical epidemic diseases. The Singapore Government has even extended the network of hospitalisation for providing the convenience to the out-patient attendance (Grigoroudis, Orfanoudaki Zopounidis, 2012). The regulations imposed on the health care centres of Singapore are concentrating on three pillars. First, Singapore has been paying attention towards the establishment of population with preventive health care. The country even aims to encourage the healthy lifestyles of the living beings. Second, the Singapore Government is keeping the healthcare costs lower by controlling the supply process of the healthcare services. Third, the country is emphasizing the personal responsibilities in order to maintain the health y living by promoting Medifund, Medisave, and Medishield systems. Three major regulatory bodies have been controlling the health care systems. These regulatory figures are the Minister of Health (MOH), Monetary Authority of Singapore (MAS) and Central Provident Fund (CPF). The study will shed light on the organisational culture and functionalities of the health care centres in Singapore (Cunningham et al., 2012). The discussion will focus on the effectiveness of internal and external factors of the culture of health care organisation will be presented. Along with this, the effectiveness of the value-based culture in the health care organisations will also be discussed in this study. Discussion Organisational culture refers to the system of sharing beliefs, values, and assumptions. The shared values are creating the significant impacts on the associated people in the organisation. In case of health care centre, this trait is unchanged (Zingg et al., 2015). The associated health care personnel and management provide the fruitful benefits and share the adequate value with the associated staffs. The proper motivation they have been receiving from the upper authority is contributing efficiency to the performance management. Accordingly, the service users have been receiving the effective services due to which they become more reliable to the health care centres. In the health care centres of Singapore, the health care policies are imposed by the national government. Concentrating on such effective rules and regulations, it is noted that the major focus of the governance is to increase the standards of the health care services. It is noted that Singapore has established the remarkable fundamentals in order to achieve the organisational excellence. It is noted that Singapore has captured the fourth position in establishing the adequate infrastructure. The GDP rate was spent less that 4% on health care services. It provides the universal coverage for the service users in Singapore by providing the multiple layers of cares. In concentrating on the bets standardised health care services provided by the health care centres, it can be noted that Singapore has captured the leading position in the world (Mittal et al., 2016). The JCI or the Joint Commission International has accredited three medical centres along with 11 hospitals in Singapore. However, it has been observed that the ministry of health department in Singapore has restructured the health care system for establishing the integrated care model for the patients. With the application of such structure, the service users receive the holistic and integrate d care from the health care centres located in Singapore. It is noted that the health care system is split into six different regional health care systems (Blank Burau, 2013). Moreover, these regional health care centres are anchored by a regional hospital, which has been working with a variety of intermediate, primary, and long-term care sectors. It is much beneficial for the service users for receiving the quality health care services. The effects of such organisational culture are much commendable for improving the health care standards more specifically. It generates the sense of reliability among the service users who have been visiting such places for the care purposes. It is important to state that the major health care centres in Singapore are associated with two public sectors, such as National Health Care Group and Sing Health. The organisational cultures of the health care centres in Singapore signify the value-based assumptions, leadership, language and managerial styles (Feldstein, 2012). The associated nurses and physicians in the health care centres are aware of the different artefacts, assumptions, and situational consequences. Therefore, the organisational culture in the health care centre is considered as the major way to improve the quality parameter of the services. The organisational structure helps in allocating the management functionalities in a sequential process. The relevant organisational structure helps in providing the fruitful health care services beneficial for the service users. In Singapore, the organisational structure of health care is classified into different divisions. The first group of the health care organisation is the professional group. This group includes several sub-groups, such as health products regulation group, blood services group, and applied sciences group (Foo et al., 2013). The health products regulation group has been providing the health care services related to the innovative therapeutics, drugs, medical devices, and other health related products in Singapore. This level of organisational structure is regulated for achieving the proper health care standards related to the safety, efficacy, and quality. The next group is Blood Services Groups, which is considered as the national blood service. It secures the blood supply procedure of the people nationwide by maintaining the proper adequacy in safety and effective blood supply procedure (Haseltine, 2013). It also concentrates on providing the transfusion medicine services to the associated service users. The blood service group includes the Applied Science Group, which represents the analytical and laboratory expertise for supporting the compliance agencies and other supportive regulations applied to the health care industry. It also looks after the forensic medical and scientific treatment for improving the quality standards of the services (Burgess Radnor, 2013). The next division is Corporate HQ, which is associated with the strategic direction process. This level of organisational structure offers the remarkable supports for the authority and the three different professional groups. These associated groups help in achieving the vision and mission of the health care standards by imposing effective policies and guidelines. Along with such facilities, the strategic co-ordination and the efficient processes are also taken into account in considering the functionalities performed by this level of organisational structure. The improvement of the quality level of the health care services is possible if the internal cultures are improved. There are several major influences of the organisational culture that has been associated with the performance measurements of the hospitals (Cruickshank Beevers, 2013). It is to be indicated that the organisational culture is characterised as hierarchal, clannish, or market-oriented. The adoption of the Hofstede Model indicates the four different dimensions of organisational cultures. These major dimensions are uncertainty avoidance, masculinity/ femininity, power distance, and individualism/collectivism. Such dimensional approaches provide the insightful ideas about the cultural position in a health care setting. There are some of the internal and external factors that have been creating the significant impacts on the organisational culture in a significant way. The most prominent factor that has been influencing the health care culture is the individual working standards. While working on the health care centre in Singapore, the employees signify the different cultural heritage (McClellan et al., 2014). However, while working together, the diverse cultural nature may create the uncertainties to some of the extent. The maintenance of the attitudes, perceptions, and interests are found to be different to each other. Such traits are sometimes creating major affects in the internal scenario of the health care department. On the other hand, it is noticed that business goals and objectives are sometimes unclear to the associated health care personnel. Being unaware of the exact method of dealing with the nurses, the associated employees often face the higher level of stress and tensions. Another most significant issue associated with the internal environment of the health care organisation is the emergence of higher level of stress. It is noticed that the employees associated with the patient care services have to deal with the different scenario. Due to the extreme level of illness, the patients become much vulnerable and refuse to take medicines. In such cases, the associated staffs have to maintain their duties by coping with these patients. It sometimes creates much pressure and stress on employees minds (Brennan Monson, 2014). The nature of the business is thus much effective for the members associated with the heath care departments. The proper management style and nature is also much responsible for creating an effective organisational culture in the health care centre. It is the major responsible for the associated health care personnel to provide the hygienic environment to the associated nursing staffs. When they have been receiving the fruitful environmen t for work, the stress level reduced. In fact, they receive the proper motivations for working in an effective organisational scenario. Concentrating on the high quality standard of the health care service, it is noticed that the application of the beneficial rules and regulations are also considered as the part of organisational culture. If concentrated on the health care regulations in Singapore, it is noticed that it is associated with three major pillars. The 3M system is imposed in for encouraging the healthy lifestyle of the patients in Singapore health care. These three M systems are Medisave, Medifund, and Medishield. It is noted that Medisave is considered as the national medical insurance, which is helpful for saving the capital amount for the healthcare needs (Patel et al., 2013). The expenses related to the hospital care are stored for treating the members and outdoor patients. When the associated health care staffs have been receiving such facilities for their health purposes, it creates the sense of reliability and stability in their mind. It is even providing the job security, which can be taken into a ccount as one of the best motivational factors. On the other hand, it has been observed that Medisave Account is mandatory for each of the nursing associates and the CPF members. It ranges from 7% to 9% from their monthly salary, which is added to this health insurance services. The surgical expenses are provided to the staffs with the help of such insurance facilities. Another most beneficial facility is Medishield. This facility is provided to the health care personnel and it is concentrating on the affordable severe disability insurance services (Britto, Engle Super, 2013). It is a form of providing the basic monetary protection to the health care personnel for determining the long term care. This policy is mainly focusing on the leader people in the country. Finally, the Medifund is considered as the endowment fund set up by the government of Singapore. Apart from all such financial aspects, the organisational culture of the Singapore Health Care centre is concentrating on the training and utilising the safer medical equipmen ts as well. It is noted that due to the inability of using the medical equipments, the health care staffs face several accidental hazards. In order to reduce such risks, the Singapore Government has paid the significant attention to the development of the training purposes (Haseltine, 2013). In these training purposes, the medical associates receive the proper training for utilising the innovative technologies and harmful medical equipments. Hence, it is noted that the organisational culture has been creating the significant impacts on the entire health care centre and associated staffs in Singapore. Conclusion The study has been focusing on the organisational culture maintained in the health care centres in Singapore. 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